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Opening Times, Customer Support & Accessibility

Open Online

Our online gallery operates 24/7 365 days a year and our email customer service is available on almost every day of the year and at most times.

Customer Support

We have excellent customer support with instant chat and frequently asked questions.

Please use our 'Chat with us' pop up chat at the base of the gallery site for instant answers, to track your order and to request assistance. If we do not answer you immediately, we will follow up via email quickly and almost always within a few hours.

Private appointments to view and buy original paintings

We are an online first gallery, but do offer private appointments to view and purchase original paintings in person with us in Falmouth, Cornwall, UK.

Please note that these appointments are only for viewing and purchasing original paintings as we do not display the print range as that is exclusively online.

Full directions are emailed once each private appointment has been confirmed.

We have public liability insurance for private viewings at our property in Falmouth.

Depending on how busy Falmouth is you can generally park very close to us on the street for free or in one of the council carparks in Falmouth. We are happy to provide advice.

Contact us to Buy Paintings in Person

Accessibility

Our gallery website is designed to be accessible with clear Alt text, labelling of buttons, properly ordered headings and a good use of contrast and colours. We use a clear navigation system and offer a 'search first' solution so you can quickly locate artists or subjects you might be interested in from the top menu bar. 

N.B. The property in Falmouth has an original Edwardian path leading to the entrance. Please be careful on the path as it is uneven and if wet can be slippery. There are a few steps to climb to gain access to the property.

If you are disabled or have specific accessibility needs please let us know and we will arrange to bring a small selection of paintings you have pre-selected to view to an alternative address in the local area. This could be to a hotel, private house, business or holiday let. 

Pop Up Exhibitions

Our exclusive exhibitions are held in a variety of locations. Recent examples include exhibitions at the Eden Project, Falmouth Art Gallery and the St Ives Society of Artists. Accessibility and public liability is different for each location and is covered by the hosts of the exhibition.

Explore The John Dyer Gallery

In the early 20th century, a small fishing village in St Ives, Cornwall, was home to a very special artist. Alfred Wallis was born in Devon and lived in various coastal towns, including Devonport and Penzance, before settling in St Ives. Alfred Wallis was a self-taught painter who had no formal artistic training and began painting at the age of 70. In his early life, he had a working background as a fisherman and in other manual trades, including jobs as a cabin boy and cook, later taking on odd jobs to make ends meet. Wallis painted from memory and imagination, often depicting port landscapes and shipping scenes inspired by his maritime experiences. 

Imagine walking into your living room and being greeted each day by a painting that lifts your spirit and connects you to Cornwall’s unique light and landscape. At The John Dyer Gallery, we celebrate this connection through our family-run expertise and carefully curated collections that bring Cornwall and beyond into your home

When you think of French landscape paintings, what comes to mind? Perhaps posters of the Eiffel Tower in Paris or picturesque villages nestled in the countryside. While these are certainly iconic images of France, they don't tell the whole story. There is a side of France that is just as beautiful. Southern France is home to artists who paint scenes of rolling hills blanketed in lavender, sun-drenched vineyards, and ancient olive groves. If you're looking for a taste of Provence without leaving your home, take a look at some of the paintings by artists John Dyer and Joanne Short, painted while on several trips to Provence and the surrounding area, including during their honeymoon. In this blog artist Joanne Short talks about her experience of painting in the South of France.