Poster Prints, Open-Edition Art Prints, Phone Cases, T-Shirts, Canvas Prints and Art Mugs are all produced and shipped locally from the UK, USA, EU and Australia. We are your local art gallery in all these locations. All of these items are bespoke items made for you at the point of ordering and you can expect delivery in a few working days - typically five working days or so after you place your order with the gallery. Delivery is free.
N.B. Original Paintings and Signed Prints are shipped from the UK with free delivery worldwide.
We provide a complimentary delivery service with our selected courier companies for items purchased online from The John Dyer Gallery for all our customers around the world.
We have many clients based in the UK, EU, USA, Australia, and other worldwide destinations. We carefully pack everything we send.
Some of our shipping providers don't support orders bound for military installations (US or British): BFPO (British Forces Post Office) or APO (Army Post Office). In such cases, customers need to provide an alternative shipping address or please contact us first before placing your order so we can check if we can deliver to the address.
Original paintings are sent from the UK using the export and commodity code 9701910000
Our collectable limited edition art prints are sent with commodity code 9702000000 as these are collector's items.
These export/commodity codes typically entitle goods to be free of import duties (not necessarily VAT) in most countries. Still, the border and point of import decision is outside our control.
Other items, such as books, have different codes applied, such as 4911990000, and we advise you to check the regulations in your country for imports.
Our EORI number is GB785269480000.
N.B. You should check the details for your specific location to be aware of any additional import or VAT fees that could apply, as you will be liable to pay these locally at your expense. UK couriers generally use the DDU system (Delivered Duty Unpaid) as every country has changing and complex tax systems.
Prints: Unframed prints and art posters are shipped in sturdy cardboard tubes via the Royal Mail. Framed art posters are packed in boxes that provide all the protection required to travel safely on UPS, DPD, TNT, Parcelforce, DHL or other couriers.
Paintings: Our original paintings are individually packed with bubble wrap, and we cut wooden hardboards to cover each painting surface to provide extra protection.
We often use a specialist art courier who provides a point-to-point delivery service for our larger paintings, which are delivered in the UK.
Very large original paintings being exported have crates built for them by a specialist art courier before despatch.
All of these options are provided complimentary to all our buyers around the world.
We will get your order to you as soon as we can.
If it will take us longer than eight working days to despatch your order, we will contact you to keep you informed. Once dispatched, the Royal Mail now takes between 1 and 3 days to deliver unframed prints and smaller framed art posters. Once we have packaged large framed art posters and original paintings, they are sent via courier and should arrive within three days from despatch unless you are an international buyer.
If you need your items delivered urgently, please telephone us on 01326 735 016. We will take your order over the phone and discuss the options before you purchase.
If you live out of the UK delivery will take a little longer. You can always call us on +44 (0) 1326 735 016 and we can take payment and arrange delivery over the phone. We accept all major credit and debit cards including Amex.
We are sure you will be delighted with the art you purchase from us and look forward to hearing from you soon.
Best wishes from the John Dyer Gallery.
N.B. If you don’t see your confirmation email shortly, please check your spam or junk folder.
